Terms & Conditions

STEEL operates an introduction and information platform for business-to-business steel trade. We are not a buyer, seller, agent, broker of record, freight forwarder, carrier, inspection body, or party to any sale, charter, shipment or payment agreed between members. All contracts of sale are concluded directly between the counterparties.

Membership is restricted to legally registered businesses acting through an authorised representative. Consumer transactions are not permitted.

Listings and buying requirements must state the product in objective, verifiable terms: product form, grade and the governing standard (for example EN 10025, EN 10219, ASTM A36, ASTM A106, API 5L, JIS G3101, GB/T 700, IS 2062), dimensions and tolerances (for example EN 10051 or ASTM A6/A568), surface finish, coating mass, heat treatment condition and country of origin of the melt and pour.

Where a grade is described as "equivalent" to another standard, the member must say so explicitly. Equivalence is indicative only and never a warranty of interchangeability. Secondary, non-prime, off-grade, excess-prime and re-rolled material must be declared as such, with defect type disclosed.

Quality documentation must be genuine and traceable to the producing mill and heat/cast number. Certificate types are to be identified in accordance with EN 10204 (2.1, 2.2, 3.1, 3.2) or the ASTM/JIS equivalent. Where third-party inspection is offered, the inspecting body and release certificate must be named.

Uploading altered, reused, fabricated or mismatched mill test certificates, chemical or mechanical test reports, certificates of origin or coating reports is a serious breach and results in immediate removal of the listing and suspension of the account. Steel Trade may verify certificates with the issuing mill or laboratory and marks listings as verified only for the documents actually checked, at the time checked.

Quantities are indicative unless a contract states otherwise. Members must specify whether weight is theoretical or actual, and the applicable weight and quantity tolerance (commonly ±5% or ±10% at seller's option). Where mill tolerance applies, settlement is on the certified shipped weight established at load port or at the mill weighbridge, as agreed between the parties.

All delivery terms quoted on the platform are to be interpreted under Incoterms 2020 (FOB, CFR, CIF, FCA, FAS, CPT, CIP, DAP, DPU, DDP, EXW). Members must state the named port, terminal or place, the load and discharge terms, laycan or shipment window, and whether packing is mill-standard, seaworthy, bundled, coil-eye-to-sky or containerised.

Transfer of risk, insurance responsibility, export and import clearance, duties, quotas, safeguard measures, anti-dumping duty and CBAM or similar carbon reporting obligations follow the agreed Incoterm and the applicable law — not the platform. Demurrage, detention, storage, port charges and dead freight are matters between the contracting parties and their carriers.

Members are responsible for compliance with all applicable export controls, sanctions regimes and trade-restriction lists (including but not limited to UN, EU, UK, US OFAC and local authority measures). Trading sanctioned material, sanctioned parties or misdeclared origin through the platform is strictly prohibited.

Payment terms (for example irrevocable letter of credit at sight under UCP 600, documentary collection D/P or D/A under URC 522, telegraphic transfer, or advance payment) are agreed solely between the parties. STEEL does not hold funds, provide escrow, guarantee performance or confirm creditworthiness.

Members are strongly advised to appoint an independent inspection agency for quantity, quality, coating and packing at loading, and to verify all shipping documents (bill of lading, packing list, certificate of origin, mill certificates) before releasing payment. Beware of altered bank details: always confirm payment instructions through a previously verified channel.

Prices shown in listings are entered by members. Market prices and index figures shown in the ticker are entered by our administrators from verified sources and are indicative reference levels only, carrying the date of publication. Nothing on the platform is a firm offer, quotation, benchmark assessment or investment advice.

Counterparty identity and contact details are hidden by default and are revealed only when a member spends a contact unlock from their membership allowance. Unlocks are consumed on reveal and are non-refundable once the details have been disclosed. Unlock allowances, listing limits and other membership entitlements are as stated on the membership page at the time of purchase and do not carry over unless stated.

Unlocked contact data may be used only to pursue the specific trade enquiry. Bulk marketing, resale, scraping, database building or transfer of unlocked data to third parties is prohibited and may result in termination without refund.

Listings, requirements, company profiles and documents may be reviewed, edited, downgraded or removed where they are inaccurate, misleading, duplicated, non-steel, unlawful or in breach of these terms. Members grant STEEL a non-exclusive licence to display submitted listing content and company branding for the purpose of operating and promoting the marketplace.

The platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, STEEL excludes liability for loss of profit, loss of cargo, loss of market, freight, demurrage, quality claims, rejection at destination, duty exposure, fraud by a counterparty and any indirect or consequential loss. Where liability cannot be excluded, it is capped at the membership fees paid by the member in the twelve months preceding the claim.

Quality and quantity claims must be pursued under the sale contract, within the notice period it specifies, supported by independent survey evidence. STEEL may, at its discretion, record a dispute against an account and take it into account in verification status, but does not adjudicate commercial disputes.

These terms are governed by the laws of the United Arab Emirates, and the parties submit to the exclusive jurisdiction of the courts of Dubai, without prejudice to mandatory local consumer or business protections. We may update these terms; continued use after publication constitutes acceptance.

Questions, notices and compliance requests: business@s7eel.com